We require a 20% deposit to make a resevation for your move. Deposits are payable by credit card, money order or person or business check. We request that the customer fax or mail a signed copy of the estimate to our office. When a deposit or other payment is made by credit card, the customer must furnish the credit card to their foreman and sign receipts as required. We do not take online payments at this time. Please notify us as soon as possible. If you need to cancel your space reservation booking, please do so 7 days before your scheduled pickup date, you will then receive a full refund of your deposit. There is $75.00 cancellation fee when cancellation is on shorter notice. The remainder of your deposit will be refunded to you. Refunds will be given in the same form of payment. Exclusive use booking cancellations must be made at least 7 days before the scheduled pickup date. There is a $125.00 cancellation fee regardless of notification. The remainder of your deposit will be refunded to you. Refunds will be given in the same form of payment. Reliance Relocation Systems is a fully licensed and insured moving company. Our basic valuation coverage starts when our crew arrives until the last item is unloaded at your new home. You may decide to purchase additional insurance coverage for your move. A representative will help you decide on the amount of protection you will need and explain the pricing structure to you. However, it is important to estimate the value of your shipment and to make a list of high value items in advance. High value items must be declared with your shipment. Your driver will inform you at least 24 hours prior to his arrival. We kindly ask that you be ready to receive the delivery upon agreement with the driver. Please note that any kind of delay resulting directly from shipper (the customer) may be subject to delay charges.

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